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Vodafone PPPoE CityFibre

What

If you have no intentions to use the locked down, cheap Vodafone router that they supply you, you will need to have the PPPoE credentials in order to use a third party router.

If you are unsure what PPPoE is, please refer to the Wikipedia page on PPPoE ⧉

Some notes

As far as I can tell, this guide will only work on CityFibre, due to the VLAN. However the rest of the guide remains true

Getting your PPPoE credentials

You will need to contact customer service.

Be firm but polite around needing the credentials. They will give you the usual garbage about how uSINg A thiRD parTy RouTEr May ADd isSuES aND InSTability WE MaY NOt be ABle to troubLEsHoOT iSsUEs - and to that I say... Poo you!

You can use the below

Hello Support. Please provide me with the PPPoE username and password for my connection.

I need this copy and pasted in to the chat, as some characters (like 0 and o) look similar.

If possible please can you text this to me

PPPoE details

Regardless of your router, you will require the below details

Field name Value
VLAN ID 911
Username dsl#########@broadband.vodafone.co.uk
Password What ever Vodafone gave you

Add Vodafone to Unifi

Navigate to Settings > Internet

Click on the interface that has your cable plugged in to.

Give it a name, for example Vodafone

Under the Advanced field, click Manual

Set the below:

  • VLAN ID set it to 911
  • IGMP Proxy Default
  • IPv4 Configuration PPPoE
  • Username: dsl#########@broadband.vodafone.co.uk
  • Password: What vodafone provided

An example config is below:

Example config